I had a phone call this week from a client with bad news – they’ve been diagnosed with a very serious illness and it looks like they’ve not got long to live. Surprisingly though, the call ended up being the highlight of my day.
What could they possibly have said to make things good?
You can find out more here.
It reminded me of what it is that we focus on when working with you, and why we do that.
Have a great weekend.